Fact: As customers, we want the brands we buy from to offer support on the platforms we’re on daily. Implementing customer service solutions into your social strategy will greatly benefit your business, as you’ll be meeting customers where they are. But to provide great social media customer service, there are a few things you need to have in place! Today we’re covering 3 ways you can offer customer service support, as well as some of our best practices you can use moving forward.
Read MoreWhether your business is brand new or you’re looking into paid and organic marketing for the first time, a strategy that includes both types will give you the best chance at success on social media (especially in the current “pay to play” landscape). With the right marketing strategy, your business can grow exponentially from your social media efforts. Today we’re going to dive into the differences between paid and organic social media marketing, and how you can benefit from both.
Read MoreWe can all agree that 2020 was a year of major change, and those changes poured over into the social media strategies of brands everywhere. We saw them speak up for the cultural movements they believe in, take a more personal approach to their content, learn how to do the “WOAH” and so much more! With that being said, today we’re sharing a list of 5 social media tips that will help your brand grow and stand out in the New Year.
Read MoreHOLD THE PHONE. It’s October 1st… As full-time social media marketers, we know what this means… the holiday season is right around the corner! Today we’re sharing 4 ways to prepare for the upcoming holiday season with the least amount of stress as possible. We cover holiday offerings, campaign ideas, creative elements, and systems. you need in place.
Read MoreWhile writing the perfect Instagram caption isn’t exactly rocket science, it can sometimes feel that way when no one is engaging with your posts or buying your products. Instagram is a very visual platform, but the text you place below your piece of content matters just as much as the photo or video you posted with it.
Read MoreHere at Insight Social, we manage multiple client accounts daily, which means we need an arsenal of social media tools and resources to ensure we deliver the best quality content possible. Today we’re sharing our 5 favorite tools for managing your brand on social media.
Read MoreWith a combined 25+ years of experience in digital marketing, we are confident in our ability to propel your brand’s image and voice forward into the ever-changing landscape of social media. Each member of our team may have their own “zone of genius”, but together we are one when it comes to building a marketing strategy that’s tailored specifically to our client’s needs.
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